Privacy Policy
Last updated: August 2, 2026
Overview
Phillips Air Conditioning & Heating ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you contact us or use our services, how we use it, and the choices you have. This website is informational only and does not collect information through online forms.
Information We Collect
We collect information you provide directly to us — for example, when you call us to request service. This may include your name, phone number, service address, email address, and details about your heating or cooling equipment. We may also collect basic, non-identifying technical data such as browser type and pages visited for website performance purposes.
How We Use Information
We use your information to schedule and perform HVAC services, provide estimates, communicate about appointments and work performed, process payments, respond to questions, and meet legal or licensing obligations.
SMS & Text Messaging
By providing your phone number to Phillips Air Conditioning & Heating, you consent to receive service-related text messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help. We do not sell or share your information with third parties for marketing purposes.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information with service providers who help us operate our business (such as scheduling, messaging, or payment processors), or when required by law, subpoena, or to protect our legal rights.
Data Retention & Security
We retain customer records only as long as needed for service history, warranty, accounting, and legal requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Cookies
This website may use minimal cookies or similar technologies for basic functionality and performance. You can disable cookies in your browser settings without losing access to the information on this site.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of text messages at any time by replying STOP. To make a request, call us at (818) 437-7003.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
Phillips Air Conditioning & Heating
Serving Northridge, the San Fernando Valley, and the Greater Los Angeles area
Phone: (818) 437-7003
Hours: Mon–Fri 8:00 AM–5:00 PM · Sat 8:00 AM–2:00 PM · Sunday closed